Terms of Service
Job Deck · Last updated: 2026-05-18 · Effective: 2026-05-18
1. Acceptance
By creating an account or using the Job Deck mobile app or web dashboard (the "Service"), you agree to these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, do not use the Service.
2. The Service
Job Deck is an AI-assisted business management tool for Australian sole-trader tradespeople. It helps you:
- Capture customer enquiries via voice and turn them into structured quotes
- Generate ATO-compliant tax invoices with PDF rendering
- Manage jobs through their lifecycle (lead → quoted → accepted → scheduled → in progress → completed → invoiced → paid)
- Track customers and lifetime value
- Send quotes, invoices, and receipts via email/SMS
- Capture variation signatures and on-site evidence photos
- Export financial summaries for your accountant
3. Eligibility
You must be at least 18 years old, an Australian resident or business, and legally capable of entering into a binding agreement to use the Service.
4. Your account
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activity that occurs under your account
- Notifying us immediately of any unauthorised use
- Ensuring the accuracy of information you enter (especially ABN, BSB, account number, PayID, and customer contact details)
5. AI-generated content disclaimer
Important: Job Deck uses artificial intelligence to assist with document generation, voice transcription, and quote extraction. AI output may contain errors, omissions, or hallucinations. You must review and verify every quote, invoice, variation, and message before sending it to a customer. Job Deck is a tool that assists with document generation and does not guarantee the accuracy, completeness, or legal compliance of any output.
6. Templates and legal documents
The Service provides templates for quotes, invoices, terms and conditions, variation orders, and other business documents. These templates are general-purpose, engineering-grade defaults. You acknowledge that:
- The templates are not legal advice
- You are responsible for ensuring the templates comply with the specific laws of your state/territory and the requirements of your trade
- For trades subject to state-specific compliance (NSW Home Building Act, QLD QBCC, VIC DBDRV, WA HBA), you should obtain independent legal advice before using Job Deck-generated contracts in high-value or regulated work
- Job Deck templates currently undergo periodic review but have not yet been signed off by a Queensland-licensed lawyer
7. Tax compliance
Job Deck generates documents intended to satisfy the Australian Taxation Office's ("ATO") requirements for tax invoices, including the seven essential elements set out in section 29-70 of the GST Act. However:
- You are responsible for the accuracy of your ABN, GST registration status, and pricing
- You are responsible for lodging your own BAS and income tax returns
- Job Deck is not a registered tax agent and does not provide tax advice
8. Deposit caps and consumer protection
The Service calculates state-specific deposit limits (WA 6.5%, NSW 10%, QLD 5%, default 30%) based on publicly available statute. These caps are advisory. You must independently verify the current statutory cap applicable to your specific trade and jurisdiction. Job Deck is not liable for amounts requested in excess of statutory limits.
9. Payment details and anti-tampering
Job Deck generates a SHA-256 "Payment Fingerprint" footer on every invoice PDF to help detect tampered bank account numbers, PayID strings, or payment links. This is a defence-in-depth feature; it does not replace your responsibility to verify payment receipts with customers via a separate channel for large transactions.
10. Delivery (email / SMS / WhatsApp)
When you authorise Job Deck to send a quote, invoice, or receipt:
- The Service uses third-party providers (Resend for email, Twilio for SMS) to dispatch the message
- Delivery confirmation in the app reflects acknowledgement from the provider, not the customer's actual receipt
- You remain responsible for following up if a customer claims they did not receive a message
- Some channels (WhatsApp) may not be available in all regions or for all message types
11. Pricing and payment
Job Deck is free in this launch release. Every feature is included, and the app contains no subscriptions or in-app purchases. If paid plans are introduced in a future update, they will be offered through the relevant app store's in-app purchase system, the price and billing period will be shown before any purchase, and these Terms will be updated accordingly.
12. Acceptable use
You agree not to:
- Use the Service to send unsolicited bulk messages, scams, or fraudulent invoices
- Reverse-engineer, decompile, or disassemble the Service
- Use the Service in a way that violates Australian law or the law of the jurisdiction of any of your customers
- Attempt to access another business's data, bypass authentication, or interfere with the Service's operation
- Upload content that infringes any third party's intellectual property, privacy, or other rights
13. Intellectual property
The Service (software, design, branding, templates) is owned by us and licensed to you for use under these Terms. Content you create using the Service (your quotes, invoices, customer records, photos) remains yours. You grant us a non-exclusive licence to host, process, and back up your content for the purpose of providing the Service.
14. Service availability and termination
- We aim for high uptime but do not guarantee uninterrupted service
- We may suspend or terminate your account if you breach these Terms
- You may close your account at any time from the app settings or by emailing us
- Upon termination, you may export your data for 30 days; thereafter it will be deleted in line with the Privacy Policy retention schedule
15. Liability
To the maximum extent permitted by Australian Consumer Law, our liability is limited to:
- For paid users: 12 months of fees paid for the Service
- For free-tier users: the lesser of A$100 or any actual loss directly caused by the Service
We are not liable for indirect, consequential, or business losses (lost profits, lost goodwill, lost customers) arising from your use of the Service.
Nothing in these Terms excludes or limits any guarantee, right, or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.
16. Governing law
These Terms are governed by the laws of Queensland, Australia. Any dispute will be resolved in the courts of Queensland, unless required otherwise by the Australian Consumer Law.
17. Changes
We may update these Terms from time to time. Material changes will be notified at least 30 days in advance via the app and email. Continued use of the Service after the change date constitutes acceptance of the new Terms.
18. Contact